Delivery

Shopping within the UK

Our website services United Kingdom customers only at present. We are looking at expanding our ecommerce operation to encompass Europe and other oversea destinations but at present we cannot accept orders from anywhere outside of the UK.

Great value shipping from Universeal

Delivery cost for all mainland UK orders is £6.00 (excluding VAT) and is sent via courier, approximately 2-3 working day service currently. All deliveries will need to be signed for unless instructed to leave goods without signature by the customers. Depending on weight/bulk, good are sent via pallet or professionally packed parcels. Express and timed delivery services are available at extra cost, please ring our head office should you need a specific timed delivery.

Will you deliver to any location?

We do have geographical limitations, this is due to courier delivery zone limitations. We ship with our standard rate to all zone 1 locations (mainland England, Wales and lower Scotland), however, the higher areas of Scotland, the highlands, and the Scottish Isles are only available at fixed economy courier fees which are weight-based.  We cannot accept orders from NI, Channel Isles and EIRE – we apologise for any inconvenience.

Can I get free shipping if I spend £75?

Our free shipping offer only applies to mainland UK delivery locations. It cannot be used in conjunction with outer zones, including IOW and the Scottish highlands and islands.

Do you accept returns?

We do accept returns on a limited basis, please review our product returns policy before ordering which can be viewed in our Contact Us section.

As we produce all our products in-house, we can nearly always guarantee that your desired product will be in stock at all times, so we can quickly dispatch the goods to you without delay.

Delivery from Universeal via courier

IMPORTANT:  We cannot accept orders from the Channel Isles, Northern Ireland or the Republic of Ireland – we apologise for any inconvenience

The Universeal Product Range

Proudly Manufactured on-site in the UK
“The Best Quality at the Best Value”