Delivery

Shopping within the UK

Our website services United Kingdom customers only at present. We are looking at expanding our ecommerce operation to encompass Europe and other oversea destinations but for now we sadly cannot accept orders from anywhere outside of the UK.

Great value shipping from Universeal

Delivery cost for all mainland UK orders is £6.00 (excluding VAT) and is sent via courier, approximately 2-3 working day service currently. All deliveries will need to be signed for unless instructed to leave goods without signature by the customers. Depending on weight/bulk, good are sent via pallet or professionally packed parcels. Express and timed delivery services are available at extra cost, please ring our head office should you need a specific timed delivery.

Will you deliver any location?

We do have geographical limitations, this is due to courier delivery zone limitations. We ship with our standard rate to all zone 1 locations (mainland England, Wales and lower Scotland), however the higher areas of Scotland, the highlands, the channel islands are only available at fixed economy courier fees. Isle of Man, Scilly Isles and ROI are all excluded from our standard delivery and we cannot accept orders from these locations at present – we apologise for any inconvenience.

Can I get free shipping if I spend £75?

Our free shipping offer only applies to mainland UK delivery locations. It cannot be used in conjunction with outer zones, including Channel Islands, IOW, Northern Ireland and the Scottish highlands and islands.

Do you accept returns?

We do accept returns on a limited basis, please review our product returns policy before ordering which can be viewed in our Contact Us section.

As we produce all our products in-house, we can nearly always guarantee that your desired product will be in stock at all times, so we can quickly dispatch the goods to you without delay.

Delivery from Universeal via courier

The Universeal Product Range

Proudly Manufactured on-site in the UK
“The Best Quality at the Best Value”